Privacy Policy

Effective Date: 12/02/2020

The following Privacy Notice was designed for www.flexadmin.io and it will be reviewed and updated periodically according to all applicable laws and regulations.

1. Definition according to the GDPR

The General Data Protection Regulation (GDPR) is a comprehensive data protection and privacy regulation in the European Union (EU). It came into effect on May 25, 2018, and its primary goal is to give individuals greater control over their personal data and to regulate how organizations handle and process that data.

The GDPR includes various terms and definitions that are crucial for understanding its provisions. One of the key terms is “personal data.” According to Article 4(1) of the GDPR, personal data is defined as any information relating to an identified or identifiable natural person (data subject). This includes not only direct identifiers such as names and addresses but also indirect identifiers that can lead to the identification of an individual.

Here is the relevant part of the definition from Article 4(1) of the GDPR:

“‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.”

This broad definition encompasses a wide range of information, emphasizing the importance of protecting the privacy and rights of individuals in the processing of their personal data. Organizations that process personal data are subject to various obligations under the GDPR, including obtaining valid consent, ensuring data security, and providing individuals with rights such as the right to access, rectify, and erase their personal data.

2. Who is FlexAdmin and what is www.flexadmin.io?

”FlexAdmin” is the commercial name of the company FLEXA 1TV COMPANY LIMITED.

www.flexadmin.io is the official website and online store of the company which is continually developing to become your first choice of dedicated infrastructure for your web and mobile apps.

According to the GDPR, we (FlexAdmin) are considered a data controller in connection with the personal data processed through our website www.flexadmin.io.

3. Where can you find us and how can you contact us

You can contact us at the following e-mail: support@flexadmin.io

4. Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

5. Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about the user’s means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

6. Web browser cookie

Our Site may use “cookies” to enhance User experience. User’s web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

7. How your data are collected by FlexAdmin

Your data may be collected by FlexAdmin in two ways:

When you voluntarily provide such information to us by filling in the available fields – e.g., for creating your account, for contacting us, for registering for our newsletter, and so forth. Based on our contractual relationship, we may use your e-mail to send you relevant information about our services, offers, and activity status updates. In other cases, your data will be used for marketing purposes only after obtaining your prior consent. Please note that you can choose at any time to withdraw your consent, without affecting the processing already performed, by contacting us at support@flexadmin.io.

We may automatically collect some technical information about your activity or the device used to access FlexAdmin, such as a truncated version of your IP address, operating system type, browser type, screen resolution, suspicious IPs, cyber-attacks, and so forth.

In general, we use cookies to collect the information mentioned above, which is essential for our website’s functionality and security or for collecting other data for marketing purposes.

If you want to know more about the cookies implemented on our website, please check out the Cookie Policy.

All the collected personal data mentioned above are stored on our partner’s servers, and they have taken high-security measures to respect the provisions of Regulation no. 679/2016 on the protection of natural persons concerning the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) – GDPR.

We will keep:

any information that you provide to us (such as e-mail for receiving our newsletter) until you request to unsubscribe or delete them;

all information collected using cookies according to our Cookie Policy;

8. Any disclosure of your data to third parties

Our employees: Our employees have access to your data, and they have been trained to respect confidentiality.

Business development: We will not share your information with any third parties for direct marketing.

We are trying to do the best in our industry, so sometimes we may choose to collaborate with other companies to perform certain business-related functions such as hosting or Google Analytics features. In this case, we provide them only with the information that they need to perform their specific job.

For example, we may use:

for Hosting and data storage Amazon Web Services, Digital Ocean, and Heroku – if you want to know more about their privacy policy, you can find it here, here, and here.

for delivering e-newsletters: MailChimp and SendGrid- if you want to know more about their privacy policy, you can find them here and here;

for monitoring website activity: Google Analytics, Facebook Pixel, Hotjar – if you want to know more about their activity, please check our Cookie Policy.

To process your payment: 2checkout – if you want to know more about their privacy policy, you can find it here.

Legal Requirements: Your data may be communicated to governmental authorities and/or law enforcement agencies if required by the applicable law.

9. What are your rights and how can you effectively exercise them?

FlexAdmin, as a controller, ensures technical and organizational measures to be sure that your rights (as a data subject) are respected:

Right of access You have the right to obtain the confirmation as to whether or not personal data concerning you are being processed by us, and, where that is the case, access to your data and information on how they are processed

Right to data portability You have the right to receive some of your data, which you have provided to us, in a structured, commonly used, and machine-readable format and you have also the right to transmit those data to another controller without hindrance from us, where technically feasible.

Right to object You have the right to object to the processing of your data when processing is necessary for the performance of a task carried out in the public interest or for the legitimate interests pursued by us. You have the right to object at any time if your personal data are being processed for direct marketing purposes.

Right to rectification You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. The rectification shall be communicated to each recipient to whom the data was sent unless this proves impossible or involves disproportionate (demonstrable) efforts.

Right to erasure

(‘right to be forgotten)

You have the right to obtain from us the erasure of personal data concerning you without undue delay and we should erase your data without undue delay where one of the following grounds applies: your data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent on which the processing is based and there is no other legal ground for the processing; you object to the processing and there are no overriding legitimate grounds for the processing; your personal data have been unlawfully processed; your data have to be erased for compliance with a legal obligation; your personal data have been collected about the offer of information society services.

Right to restriction

of processing

You have the right to obtain from us restriction of processing where one of the following applies: you contest the accuracy of your personal data, for a period enabling us to verify the accuracy of your personal data; the processing is unlawful and you oppose the erasure of your personal data and request the restriction of their use instead; we no longer need your personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims; you have objected to processing pending the verification whether the legitimate grounds of the controller override those of the data subject.

For any information or requests in accordance with your rights, please contact us at the following email address: support@flexadmin.io

10. Children’s personal data

FlexAdmin does not collect any Personal Data from children under the age of 16. So, if you are under 16 please do not submit to us any Personal Data.

11. What security precautions does FlexAdmin take to protect you?

We have assumed the responsibility to implement proper technical and organizational measures regarding the protection of privacy and security of your personal data. We have taken all reasonable measures to protect your Personal Data from damage, loss, misuse, unauthorized access, alteration, destruction, or disclosure, as follows:

People who have access to our filing system are only those nominated by FlexAdmin. To accesses the system, they use individual accounts and passwords which are changed periodically.

All our employees, collaborators and service providers who are in contact with personal data must act in accordance with the principles and policies regarding the processing of personal data. They were informed and they have assumed to respect the GDPR by signing the Data Processing Agreements or as an effect of the law.

our employees and collaborators access personal data for the performance of their professional duties and only in accordance with the stated purpose of data collection.

Computers from which the filing system is accessed are password-protected and have antivirus, antispam and firewall security updates.

Personal data is printed only by authorized users if it is necessary to perform our activity or to fulfill our legal obligations.

Please also select carefully what personal data do you choose to submit thinking that the internet or e-mails aren’t impenetrable spaces, and a technical error can cause an unhappy event anytime.

12. Links to other websites

On our website, you can find links to other organizations. This Privacy Notice does not cover the personal data processed by them.

If you decide to access other organization’s links, we encourage you to carefully read their Privacy Notices which should be found on their websites.

13. Changes to the privacy policy

Believing that we are constantly developing our services, we are confident that our platform may soon have new functions, so our Privacy Notice will be updated accordingly.

To keep you informed, we always publish the latest version of the Privacy Notice on our website.

We assure you that the way we collect and process your personal data is per the provisions of the GDPR Regulation.

If you have any questions about our Privacy Policy, please contact us at support@flexadmin.io

14. Requesting, Modifying or Deleting Your Data (GDPR)

If you want to request a modification or an export to any data we have related to your account or delete all the data permanently, please email us at support@flexadmin.io and we’ll complete your request promptly.